What's frenqently asked questions buying Ubox10?

When we buy a product, we often encounter some common questions that we want to know. The following are the answers to frequently asked questions about purchasing Unblock 10 TV boxes:

★Do you have a physical store in Hong Kong? Where could I buy Unblock 10 in Hong Kong?
Sorry, due to the restrictions of new regulations in Hong Kong, there are no physical stores in Hong Kong.
Please place an order directly on our official website, we will send it to you with free shipping and will provide the tracking number to you soon.

★Do you have Unblock 10 TV box in stock? How long does it take to deliver to XXX address? What is the shipping cost to xxx?Do u ship directly to xxx country?
Yes, we have U10 box in stock. We'll offer free shipping to all over the world (except for HK, Macau and Mainland China) , sent by DHL, FedEx or UPS... fast delivery. It usually takes about 3-5 days after your payment.

★Can I use the Ubox10 in xxx country? Do I need a subscription every year?
Yes, you can use it all over the world (except for HK, Macau and Mainland China) due to our box is international versions.
Our U10 box is No Monthly Rent, No Subscription Fee! Pay One, Free Forever!
 
★Is there any custom fee to ship to Canada/Europe?
Yes, there is a custom duty for some countries. But please kindly note we will state the value of the item at a low value to be able to have lower customs duty. Usually,it costs about $10 USD tax.
 
★Is there a distributor in USA,UK, New Zealand, Malaysian,Singapore?
Sorry, we have no physical store,we only offer online sales,please buy on our official website. We have the best after-sale service.


★What is the difference between model 9 and 10? What new features in10th generation box?
UBox10 is an upgraded version of UBox9, which has been significantly improved in terms of hardware and system stability,the loading will be faster and smoother.

 
★I want to buy Unbox 10 from Amazon,ebay ext.
We are the official UnblockTech online store. All our boxes are 100% original and authentic. We have the most professional technical support team. We have been sold Unblock TV box for more than 8 years. If you have any after-care service, please contact with me directly. Amazon/Ebay is the third party, they have no after-sell service. 

★If I buy the U10 box and not working, would you give me technical support or if I can return the item?
We offer a one-year Unblock Tech official warranty. Software lifetime free upgrade. If your box has hardware issues within one year, we will replace a new one to you. For software issues, we will tell you how to fix the problem by WhatsApp.In fact, many of our old customers are still using the 3rd and 4th generations of Unblock. There is no problem after using it for many years. The quality of our box is very stable, please rest assured.